The Financial Services Compensation Scheme

We believe the safest way of looking after your investments is to appoint custodians to hold your money and investments. Our chosen asset custodian is HSBC Bank. HSBC is a member of the UK Financial Services Compensation Scheme, (FSCS) which means that, in the unlikely event of a failure of Good Robin or HSBC, the value of your assets held with Good Robin will be protected by the FSCS up to the limit of £85,000. Good Robin is also in the process of becoming a member of the FSCS.

HSBC will never lend your assets to third parties or mix them with HSBC or Good Robin’s own assets. Similarly, any uninvested cash is held with HSBC where it is segregated from Good Robin’s own funds.

More information about the FSCS can be found on the FSCS website here: https://www.fscs.org.uk/what-we-cover/investments/

Good Robin is required to comply with the rules of the Financial Conduct Authority (“FCA”) which, in short, require that all our customers’ assets are held securely and separately from Good Robin’s assets.

Good Robin has processes and controls in operation which ensure these rules are followed. Good Robin’s specialist team performs a series of daily reconciliations to ensure the total value of cash and investments held by us matches the total value due to our customers. Any discrepancies or shortfalls are investigated and resolved in a timely manner.

Good Robin overlays these daily controls and reconciliations with an internal governance process to ensure appropriate management oversight. Finally, an independent audit of these arrangements is performed annually by a specialist firm, the results of which are sent to the FCA.